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Contact Curekey

Questions about your treatment, prescription, side effects, or next steps are reviewed by our care team. Many common questions are answered in our FAQ page; if your question isn't covered there, send us a message below and the support team will respond within standard business hours.

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Email:

Emailsupport@curekey.com

Support hours:

Clock

6am–5pm PST Monday–Friday

9am–5pm PST Weekends

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What can we help with

Many questions are already answered in our knowledge base. Pick the topic closest to your question, or send us a direct message above and our support team will follow up.

Medical questions

Treatment progress, side effects, and long-term care.

See medical FAQs

Orders & delivery

Shipping, refills, subscription, and account questions.

See order FAQs

Getting started

Eligibility, the questionnaire, and how Curekey works.

How Curekey works

What to expect

A clear, supportive process with real medical oversight. Care messages are read by trained support staff and routed to the prescribing physician when clinical input is needed.

  • Responses from trained care specialists
  • Medical questions reviewed by the Curekey clinical team
  • Clear, evidence-based guidance
  • No sales pressure
Curekey support specialist reviewing a patient message
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