How medical hair loss treatment works
Curekey delivers prescription hair loss treatment entirely online. Patients complete a short medical questionnaire, a U.S.-licensed physician reviews the case, and treatment is prescribed only when medically appropriate. Medications are dispensed by licensed pharmacies and shipped directly to the patient. Care continues through ongoing physician oversight, with adjustments made over time as treatment response evolves.
U.S.-licensed physicians · FDA-registered pharmacies1
Medical questionnaire
The Curekey process starts with a short online medical questionnaire that takes about 5 minutes to complete. Patients share their hair loss pattern, medical history, current medications, and goals. The information is reviewed by a U.S.-licensed physician to determine whether prescription treatment is medically appropriate.
Hair loss pattern
When it started and how it progressed
General Health
Current medications and overall health
Medical Conditions
Relevant conditions and medical history
Reviewed by licensed US physicians
2
Physician review & Prescription
Each completed questionnaire is reviewed by a licensed physician practicing in the United States. The physician on the Curekey care team evaluates the medical history, hair loss pattern, and any contraindications, and determines whether prescription treatment is medically appropriate. If treatment is approved, a prescription is issued. If it is not appropriate, the patient is informed and not charged.
Prescription only if clinically indicated
No automatic approvals are issued
Care supervised by US-based physicians
3
Personalized treatment plan
Treatment is tailored based on hair loss stage, individual response, and tolerance. Approved options can include topical or oral medications used for androgenetic alopecia, prescribed at concentrations and combinations appropriate for each case.
Topical prescription treatments
Applied directly to the scalp when prescribed by a physician, based on your hair loss pattern and medical profile (such as minoxidil)
Oral prescription treatments
Prescription medication taken by mouth when medically appropriate and prescribed by a licensed physician (such as finasteride or, when appropriate, dutasteride)
Microneedling derma roller
Included as part of your treatment plan to support topical application when recommended by your physician
4
Delivery to your door
Once a physician approves the prescription, the medication is prepared by a licensed U.S. pharmacy and shipped directly to the patient. Standard shipping is typically 5 to 10 business days from approval, in plain unbranded packaging.
Fast, discreet shipping
Delivered in discreet packaging, directly to your address
Pharmacy-prepared medication
Every prescription is prepared by a licensed pharmacy under professional quality standards
Tracking and refills in one place
Track your shipment and manage refills anytime
Ongoing support, even after delivery
Message your care team anytime and keep your treatment plan on track
Not every patient receives the same medications or dosages
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What to expect after starting treatment
Hair loss treatment works gradually. Most patients need at least 3 months of consistent use before changes become visible, with optimal results often seen between 6 and 12 months.
Reset phase
Little to no visible change is expected. Temporary shedding may occur and is a normal response as hair follicles reset their growth cycle
Stabilisation
Hair loss often begins to slow. Some patients may notice reduced shedding or early signs of thickening
Regrowth
Gradual improvements in hair density may become visible as weakened or dormant follicles begin producing thicker, healthier hair
Maintenance
With continued treatment, hair loss can often be stabilised and existing hair preserved. Ongoing use is typically required to maintain results
Reset phase
Little to no visible change is expected. Temporary shedding may occur and is a normal response as hair follicles reset their growth cycle
Reset phase
Little to no visible change is expected. Temporary shedding may occur and is a normal response as hair follicles reset their growth cycle
Stabilisation
Hair loss often begins to slow. Some patients may notice reduced shedding or early signs of thickening
Stabilisation
Hair loss often begins to slow. Some patients may notice reduced shedding or early signs of thickening
Regrowth
Gradual improvements in hair density may become visible as weakened or dormant follicles begin producing thicker, healthier hair
Regrowth
Gradual improvements in hair density may become visible as weakened or dormant follicles begin producing thicker, healthier hair
Maintenance
With continued treatment, hair loss can often be stabilised and existing hair preserved. Ongoing use is typically required to maintain results
Maintenance
With continued treatment, hair loss can often be stabilised and existing hair preserved. Ongoing use is typically required to maintain results
Most patients need at least 3 months to see visible changes.
Optimal results often require 6–12 months of consistent use
Treatments for every stage of hair loss
Hair loss progresses over time. Medical treatment is tailored to your stage, pattern, and clinical needs
Early hair loss prevention
Protect and support hair follicles before visible thinning begins, using early medical intervention when appropriate
Early receding hairline
Slow the progression of hair loss by addressing DHT early with doctor-prescribed treatment
Post-hair transplant care
Maintain transplant results and help reduce future shedding with ongoing medical hair loss treatment
Early hair loss prevention
Protect and support hair follicles before visible thinning begins, using early medical intervention when appropriate
Early receding hairline
Slow the progression of hair loss by addressing DHT early with doctor-prescribed treatment
Post-hair transplant care
Maintain transplant results and help reduce future shedding with ongoing medical hair loss treatment
Early hair loss prevention
Protect and support hair follicles before visible thinning begins, using early medical intervention when appropriate
Early receding hairline
Slow the progression of hair loss by addressing DHT early with doctor-prescribed treatment
Post-hair transplant care
Maintain transplant results and help reduce future shedding with ongoing medical hair loss treatment
Flexible ongoing care
Curekey treatments are provided through an ongoing care plan to support continuity and long-term management. Patients can pause, adjust, or cancel at any time through the patient portal or by contacting support.
Cancel anytime
No long-term commitment
Easy online management
Quick FAQ
Common questions about the Curekey process. For detailed questions about treatments, side effects, billing, and privacy, see the full FAQ page.
How long does the whole process take?
- Completing the medical questionnaire takes about 5 minutes. Physician review is typically completed within 24 to 48 hours. Once a prescription is approved, shipments usually arrive within 5 to 10 business days. So most patients receive treatment within 1 to 2 weeks of starting the questionnaire.
What if I'm not approved for treatment?
- If a physician determines that prescription treatment isn't medically appropriate for your case, you will not be charged. The physician may recommend alternatives, such as in-person dermatology consultation, depending on the specific findings. Approval depends on your medical history and case suitability.
What treatments might I receive?
- Treatment plans are tailored to each case. Commonly prescribed options include topical or oral minoxidil, oral finasteride, dutasteride (off-label), and adjunctive interventions such as microneedling. The reviewing physician determines the appropriate combination based on your hair loss pattern, medical history, and personal preferences.
Can I message my physician with questions?
- Yes. Patients can message the Curekey care team through the patient portal at any time during the subscription. Questions about side effects, dosing, or follow-up can be addressed by the prescribing physician or care team without needing a new appointment.
When do I see results?
- Hair loss treatment generally takes 3 to 6 months before visible changes appear, with optimal results often seen between 6 and 12 months of consistent use. Some patients experience temporary shedding in the early weeks as the hair growth cycle resets; this is a normal response and not a sign of treatment failure.
Learn more
Hair loss overview
A clinical overview of pattern hair loss, its causes, and the evidence-based options for treatment.
Read moreMinoxidil vs finasteride
A medically grounded comparison of the two most-studied medications for androgenetic alopecia.
Read moreHow long does treatment take?
A realistic month-by-month timeline of what to expect from hair loss medication.
Read moreFrequently asked questions
Detailed answers about prescriptions, shipping, side effects, subscription, privacy, and more.
Read moreAbout Curekey
Background on Curekey's mission, medical approach, and commitment to long-term care.
Read moreCurekey guides
Longer-form educational articles on hair loss biology, treatment timelines, and care expectations.
Read more
Get thicker, fuller hair in 3–6 months
Prescribed by board-certified dermatologists. Delivered to your door.
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